Terms, Policy, and Privacy

About JRC Transportation Inc. and the Information We Collect

Quality is the cornerstone of everything we do at JRC Transportation. We invest in the latest technology, maintain a modern and well-serviced fleet, and implement rigorous training programs for our employees. This ensures that we can provide reliable and timely transportation solutions while adhering to the highest standards of safety and compliance. Our commitment to quality extends beyond our services to the way we treat our employees, partners, and the communities we serve. We believe that fostering a positive and respectful work environment is essential to delivering the best possible service to our clients.

In line with our commitment to quality service, JRC Transportation places a high priority on protecting the privacy and personal information of our clients and partners. We only request your email address in our contact form to streamline communication and ensure we can provide the best service possible. Submitting your email address requires you to opt-in, signifying your consent to receive correspondence from us. Additionally, if you are a driver or an individual requesting contact, we may follow up with a phone call to discuss your inquiries or provide further assistance. In these cases, the opt-in consent for receiving SMS updates, as outlined below, will also apply. This ensures that you are fully informed and in control of how we communicate with you.

Our website may contain links to third-party websites. These links are provided for your convenience and to offer you additional information and resources. However, once you leave our website and access third-party sites, you are subject to their privacy policies and practices, which may differ significantly from our own. We do not have control over these external sites and are not responsible for their privacy practices, content, or the way they collect, use, or share your personal information. We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit to understand how your data may be collected, used, and protected.

At JRC Transportation, we take your privacy very seriously and are committed to maintaining the highest standards of data protection. Unlike some companies, we do not outsource or sell your personal information to third parties for marketing or any other purposes. All data handling and processing are conducted internally within our organization, ensuring that your personal information is used solely for the purposes described in this Privacy Policy. This internal handling of data allows us to maintain strict control over how your information is managed and to implement robust security measures to protect your privacy.

Our commitment to not outsourcing or selling your data is part of our broader dedication to transparency and trust. We believe that your personal information should remain confidential and be used only to enhance your experience with our services. Whether it's processing your orders, providing customer support, or sending you updates (with your consent), we ensure that your data is handled with the utmost care and security. By keeping all data processes in-house, we can provide better accountability, ensure compliance with all relevant data protection regulations, and give you peace of mind knowing that your personal information is safe with us.

At JRC Transportation, we are not just focused on the present; we are also dedicated to the future. We continuously seek ways to enhance our services, adopt sustainable practices, and contribute positively to the transportation industry. Our founding principles guide us as we navigate the challenges of today and embrace the opportunities of tomorrow. By staying true to our Connecticut roots and our unwavering commitment to quality and privacy, we aim to be a trusted partner for all your transportation needs, now and in the years to come.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit. JRC Transportation is committed to never outsourcing or selling your personal information to third parties. We handle all data internally and ensure that your personal information is used solely for the purposes described in this Privacy Policy.

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of the state in which JRC Transportation is headquartered, without regard to its conflict of law principles. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for choosing JRC Transportation. We value your trust and are committed to protecting your privacy.

We only request your email address in our contact form to streamline communication and ensure we can provide the best service possible. Submitting your email address requires you to opt-in, signifying your consent to receive correspondence from us. Additionally, if you are a driver or an individual requesting contact, we may follow up with a phone call to discuss your inquiries or provide further assistance. In these cases, the opt-in consent for receiving SMS updates, as outlined below, will also apply. This ensures that you are fully informed and in control of how we communicate with you.

Opt-in Via Website & Opt-in Via Email

Contact Us for More Info: By checking this box and providing your email address, you agree to receive emails from JRC Transportation. We value your privacy, and all information is kept confidential. You can unsubscribe at any time by clicking the unsubscribe link in any email. For assistance, please contact our customer service at 860-283-0207.

Opt-in Via Verbal Consent

Receive Updates via SMS: During our call, would you like to receive additional information via SMS? Standard messaging and data rates apply. You can opt-out anytime by replying STOP. Type HELP for more info. Your privacy is protected, and you can review our Privacy Policy on our website.

Directions via SMS: May we send you directions to our shop via SMS? Standard messaging and data rates apply. You can opt-out anytime by replying STOP. Your privacy is guaranteed.

Appointment Reminders: When scheduling an appointment, would you like SMS reminders? Standard messaging and data rates apply. You can opt-out anytime by replying STOP. Your privacy is assured.

Text Messaging at Our Location: Would you like to continue our conversation via SMS? You can opt-out at any time by replying STOP. Messaging and data rates apply. Your privacy is protected.

Customer Satisfaction Survey: Can we send you a satisfaction survey via SMS? You can opt-out anytime by replying STOP. Messaging and data rates apply. Your privacy is guaranteed.

Opt-in SMS

By opting in to receive SMS messages from JRC Transportation, you agree to receive important updates, notifications, and promotional messages from us. Message frequency may vary. We value your privacy and will not share your phone number with any third parties. Standard messaging and data rates may apply. You can opt out of receiving messages at any time by replying STOP to any SMS message we send. If you need assistance or more information, reply HELP or contact our customer service at 860-283-0207.

More on Policy:

At JRC Transportation, Inc., we hold your privacy in the highest regard. We assure you that your personal information is not shared with any third parties. This privacy policy is designed to clearly outline how we collect, use, and protect the information you provide.

Information Collection:

We collect only the information necessary to provide and improve our services. This may include name, email address, etc. We do not sell, rent, or share this information with third parties.

How We Use Your Information:

The information collected is used solely for communicating with the intended party. We may use the information provided to communicate with you via phone, text (SMS), and email. We do not share your information with external parties for marketing or other purposes.

Your Choices:

Your control over your information is important to us. You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please feel free to contact us at hello@jrctransportation.com.

Policy Changes:

We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the revised policy.

You agree to the terms outlined in this privacy policy by using our services.

© JRC Transportation, Inc., 2024. All rights reserved.

JRC Transportation, Inc.
47 Maple Avenue
Thomaston, CT 06787